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Sr. Trucking Operations Manager _ Duluth, GA

1.Job title : Sr. Trucking Operations Manager

2. Location : Duluth, GA 

3. Job Duties / Responsibilities:  

 Responsibilities:

  • Supervise and coordinate a team of drayage drivers and support staff, managing daily assignments, schedules, and workload distribution to meet customer service level agreements.
  • Oversee container pickup and delivery operations between intermodal rail ramps (e.g., Norfolk Southern, CSX), the Port of Savannah, and customer facilities
  • Monitor driver performance, hours of service (HOS) compliance, and safety records; conduct coaching, corrective action, and performance reviews as needed.
  • Partner with dispatch to optimize load planning, minimize empty miles and detention time, and resolve service disruptions in real time.
  • Track and report on key operational metrics including on-time performance, turn times, chassis utilization, and per-load profitability.
  • Serve as the primary point of escalation for driver issues, equipment breakdowns, customer complaints, and delivery exceptions.
  • Ensure compliance with DOT, FMCSA, and company safety policies; support ongoing safety training and incident investigation.
  • Assist in recruiting, onboarding, and training new drayage drivers.
  • Design and execute strategic plans that align with both operational and financial objectives, driving long-term success.
  • Prepare and manage the annual budget, closely monitor expenditures, analyze variances, and implement corrective actions as needed.
  • Oversee profit and loss management, providing detailed financial reports and insights to upper management for informed decision-making.
  • Supervise, mentor, and assess employee performance, fostering a culture of growth and accountability.
  • Prepare and present regular operational reports to senior leadership.

4. Job Type: Full-time


5. Salary: 100K ~140K   Yearly, and your base salary will depend on your experiences, qualifications, and skills.


7. Contact: danielkim@gnmconsulting.net
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